1. Data controller
Medicolegal Chambers is the data controller for personal data collected through this website and in the course of providing our services. Contact for all data-protection matters: help@medicolegalchambers.co.uk.
2. What we collect
We collect only what we need to run the business:
- Contact and enquiry forms: your name, email address, profession or role, and the content of your message.
- Waiting list sign-ups: your name, email address and, where you provide it, your specialty and clinic details, so we can send relevant event and launch information.
- Technical data: standard server logs kept by our hosting provider (IP address, browser type, pages requested), used to keep the site secure and working.
- Anonymous usage statistics: to improve the site we count which pages are visited, where visitors arrive from, how long each page is open and how far down it is scrolled. This uses no cookies and stores nothing on your device. Each page view gets a random code that is not linked to you or to any other visit, and your IP address is not stored with it. If your browser sends a Do Not Track or Global Privacy Control signal, you are not counted. We do not use advertising trackers.
This website is aimed at healthcare professionals and businesses. We do not knowingly collect data from children, and we do not collect patient data through this site.
3. Lawful bases
- Consent, for the waiting list and any marketing email. You can withdraw consent at any time using the unsubscribe link in every email or by contacting us.
- Legitimate interests, to operate and secure the website, and keep records of business correspondence. We balance these interests against your rights and use the least intrusive means available.
- Legal obligation, to keep accounting and tax records for the periods required by law.
4. Who we share data with
We do not sell personal data, to anyone, for any purpose. We share it only with the processors who make the site and business work, each under a contract that restricts their use of your data to our instructions:
- Supabase, stores enquiry, waiting list and survey submissions;
- Netlify, our website hosting provider, serves this site, keeps its server logs, and forwards solicitor enquiry form submissions to us by email;
- Google Fonts, cdnjs (Cloudflare) and unpkg, deliver the fonts and scripts the site uses, and receive your IP address when your browser requests them;
- our email and payment providers, deliver the emails you have asked for and process payments you make.
Where a processor stores data outside the UK, we rely on UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement. We may also disclose data where the law requires it.
5. How long we keep it
- Enquiry correspondence: up to 2 years after the enquiry closes.
- Waiting list and marketing data: until you unsubscribe, or after a prolonged period of inactivity, whichever is sooner.
- Customer and service records: 6 years after the end of the engagement, in line with contractual limitation periods and tax requirements.
- Server logs: kept by our hosting provider for its standard retention period.
6. Your rights
Under the UK GDPR you have the right to access the personal data we hold about you; to have inaccurate data corrected; to have data erased where there is no continuing reason to hold it; to restrict or object to processing, including an absolute right to object to direct marketing; and to data portability where processing is based on consent or contract. To exercise any of these rights, email help@medicolegalchambers.co.uk. We will respond within one month.
7. Complaints
If you are unhappy with how we have handled your data, contact us first and we will try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
8. Changes to this policy
We will update this page when our practices or processors change, and update the date at the top. Material changes affecting waiting list subscribers will be notified by email.
See also our .